SHIPPING POLICY
SHIPPING
We take sustainability seriously! To minimize waste, we print each garment only after you order it. This means it usually takes 2-3 business days to ship your package. Please note that weekends and holidays are excluded from processing times.
DELIVERY TIMEFRAMES
Germany: Orders typically arrive within 2-3 business days via DHL, our main delivery partner.
Europe: Expect your order within 3-6 business days through DHL.
Rest of the World: Untracked packages shipped with DHL can take between 8-21 days for delivery.
SHIPPING COSTS
Free Shipping: Orders over €100 within Germany qualify for free shipping!
Germany: €5.49
Europe/Switzerland/UK: €12.99
International: €24.00
CUSTOMS FEES
Please note that orders shipped outside the European Union (including Switzerland and the UK) may incur customs fees. These fees are the responsibility of the customer. If you're unsure about import taxes and duties, we recommend contacting your local customs office for more information.
TRACKING
You'll receive a tracking number via email. Simply enter this number on the DHL website to track your package in real-time.
For international tracked orders, keep an eye on your email for the tracking number and instructions.
DISCLAMER
We cannot be held liable for lost untracked packages. In case of any issues with your shipment or delivery, please contact your local postal service first. If you have a tracking number, provide it to them for assistance. Should you be unable to resolve the issue with the postal service, feel free to contact us directly, and we'll do our best to help.
MADE-TO-ORDER POLICY
Please note that all our garments are hand-printed specifically for you upon order placement. This creates unique pieces tailored just for you. If you have any sizing questions, we're more than happy to help you find the perfect fit. This way, we can minimize returns and keep everyone happy – you, us, and our planet!
RETURN/EXCHANGE
If you need to return or exchange an item, please send an email to info@womanforce.co before returning the product. We cannot accept unannounced returns.
RETURN ADDRESS
Safaridou&Kaurinovic GbR, Kirchstraße 36, 63512 Hainburg Deutschland
RETURN SHIPPING
Please be advised that return shipping costs are your responsibility. We cannot accept packages sent without prepaid postage.
EXCHANGES
Once we receive your unworn and unwashed items, we'll be happy to exchange them for your desired size (free of additional shipping within Germany).
REFUNDS
We can also offer a full refund for the item price (excluding original shipping costs) through the same payment method you used for your purchase.
We hope this information clarifies our shipping, delivery, and return policies. If you have any further questions, please don't hesitate to reach out to us. We appreciate your support of WoMan Force and sustainable fashion.